FAQ

FREQUENTLY ASKED QUESTIONS

Is shipping free?

Yes, shipping is free within Germany!
Which motifs are not suitable for personalisation?

If you want to personalize a product in the "Laurelle's by you" category, make sure that the design is not too detailed. Photos of faces / people etc. are therefore rather unsuitable or are implemented in a simplified way.
How long does it take for a personalized product to get to me?"

Delivery times vary depending on how detailed and large the design is.
How can I personalize a pre-designed theme?

If you discover a motif while browsing the shop that you would like to change, you can tell me your wish in the "Laurelle's by you" category. I'll get back to you shortly!